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FAQ

How Do I Place An Order?

Browse the store for items you may like. Once deciding on the item you wish to buy, click the "Add to cart" button. This will direct you to the check out screen where you can insert your postage details, payment options etc. 

At any point during your shopping, you can click on the shopping cart in the top right hand corner which will take you to your live cart where you can proceed to the check out also. 

You will receive a shipping confirmation notifying you that your order has been shipped within 1-3 days of placing your order.  Orders made after 12pm Friday will not be shipped until Monday. 

INTERNATIONAL ORDERS PLEASE NOTE:

When you enter your shipping address at the check out be sure to select your country. Your postage will then be calculated.

Payment and Shipping

Inklets Australia support Paypal and Stripe. 

Please check your shipping address. If there is a problem with your address contact us immediately to update it by emailing info@inklets.com.au.

Approximate shipping times within Australia: 
Express Shipping: 3-4 business days
Standard Shipping: 5-7 business days

Regional AU and WA: 14-21 business days, however can be sooner!

New Zealand:
Standard Post approx: 10-14 business days
Canada/America & UK:
Standard Post approx: 10 - 14 business days 

INTERNATIONAL ORDERS PLEASE NOTE:

All shipping times are an indication from Australia Post. Postage times may vary and although we do our best to dispatch your order ASAP, we can not guarantee a delivery date due to customs.

Returns & Refunds

If you are not 100% satisfied with your purchase, please contact us within 14 days of purchase and we can exchange the product for you.

Any product you return must be in the same condition you received it and in the original packaging. Please note: there is no return on sale items.

Please keep the receipt emailed to you.